What you are dealing with now
Calls that were not authorized
A request from someone without authority at the property is the call that turns into a claim.
Arriving without the story
No photos, no timestamp and no posted rule means the driver is guessing at the scene and exposed afterward.
Paperwork after the fact
Impound and release documentation assembled later is the documentation most likely to be incomplete.
One record, from first notice to release
A live job board
Open requests in one place with the property, the vehicle and the reason, so dispatch is not run out of a text thread.
Requests with evidence attached
Every dispatch arrives with the notices already issued, up to three timestamped photos, GPS coordinates and the rule that was enforced.
ETA updates both ways
Accept, post an ETA and update status. The property and the motorist follow the same job, which cuts the call volume to your office.
Impound and release documented
Release documentation is generated against the same record, so the file is complete before the vehicle leaves the yard.
Your policy sets the first step
Your agency chooses where escalation begins, at a warning, a citation or an immobilization, and how far it can go, up to a tow. The platform applies that choice the same way to every vehicle, so an operator in the field cannot waive a fee or depart from it.
The premier platform for the job
Joining is free, permanently
Tow partners pay nothing to receive dispatch requests. The platform is paid for by the properties, not by your company.
Authorized requests only
Every request comes from an operator working a configured property under a posted policy, which is the check that protects your driver.
A record that answers the complaint
When a vehicle owner escalates, the file already exists: who issued the notice, when, where and under which rule.
Volume from properties already enforcing
Requests come from apartment communities, commercial centers, campuses and municipalities already running the platform.
Before you ask
What does it cost to join?
Nothing. There is no subscription, no lead fee and no cut of a tow.
How do we receive requests?
By text and email, and on the live job board in the tow partner dashboard.
Do we need to change our dispatch software?
No. Use the job board alongside whatever you run today. The record stays complete either way.