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View my citation
Which notice Live
Warning
Citation
Immobilization
Tow
Release
Escalate the case, not the mood Progressive
—— Guide · For drivers

Booted, cited or warned?
Start here.

Three different notices, three different consequences. Find the color on your windshield and you’ll know what you owe, what happens next, and how long it takes.

Look up my plate →
—— Match the color

Which one is on your glass?

Yellow
Warning
A first notice. Nothing is owed and nothing is attached to your vehicle.
Fee $0
Device None
Closes Automatically, 36 h
What it means →
Cyan
Citation
An escalation with a fee set by the property. Your vehicle can still be driven.
Fee Property-set
Device None
Closes On payment
How to pay →
Orange
Immobilization
A boot is fitted. Do not attempt to drive. Release is dispatched the moment you pay.
Fee Property-set
Device Wheel boot
Release ~7 min after payment
Get released →
01

Whichever notice you have, start the same way

Scan the QR code on the decal, or go to app.unboot.me. Both land on the lookup page, where you enter your plate and state to find your vehicle.

If there is no plate on the vehicle, use the no-plate option and allow location access. Your phone finds open records for that spot.

PlateEnter it exactly as it appears, including symbols.
StateMust match the plate or the enforcement location.
No plateAllow location access and pick from nearby records.
No accountNothing to sign up for, on any of the three.
02

Yellow: a warning

A warning costs nothing. It records the plate, the violation and the posted rule you are recorded against, and it closes itself after thirty-six hours.

It matters because it is the step before the ones that cost money. If you park the same way again at the same property, the record already shows you were told once.

To doRead the case, then move or correct the vehicle.
To payNothing.
If wrongDispute it anyway, so it does not sit on the record.
03

Cyan: a citation

A citation carries a fee the property sets and publishes. Your vehicle is not immobilized, so you are not stranded while you deal with it.

Open the case, check the photographs against where you actually parked, then pay by card. The receipt carries the full paper trail, which is what settles a dispute later.

To doOpen the case and read the posted rule.
To payCard, online, on the case page.
ThenThe record closes and the receipt is emailed.
04

Orange: an immobilization

A boot stops the wheel turning. Driving on one damages the wheel, the brake assembly and often the fender, and that damage is yours — this is the one notice where the first instruction is to leave the vehicle alone.

Payment dispatches an operator automatically and starts a countdown on your screen. Typical release is around seven minutes. Stay with the vehicle if you can.

To doDo not move the vehicle.
To payCard, online, with a location confirmation.
ReleaseOperator dispatched on payment, live ETA on screen.
Full guideThe car-booted walkthrough covers every step.
05

If you think any of it is wrong

Every case carries a dispute link. It goes to the property with the photographs, GPS and timestamps already attached, so someone is checking facts rather than weighing two memories.

Paying does not waive a dispute. If the property finds in your favor they refund against the same record.

06

If the vehicle is gone entirely

Look the plate up the same way. If the vehicle was towed, the case shows the tow partner, the impound yard address, its hours and its fees. Take photo identification with you.

A vehicle cannot be released from the yard while citations at the same property are unpaid, so clear those on the case first.

Next step
Look up your plate
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